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Shipping & Returns

Shipping Policy

All purchases are fulfilled and shipped within the first 24-48 business hours. The only exception to this is for local cold-brew coffee purchases; please allow 48-72 hours in this case - Email for cold-brew inquiries.

All Seattle, Burien, and Tukwila city orders will be hand-delivered without any additional shipping fees. Please select the "Greater Seattle" shipping option at checkout in order to receive free shipping.

All other shipments are mailed via USPS, which you can expect to receive in 1-5 days following the fulfillment of your order, limited to the U.S. only - we do not ship internationally at this time.

Return & Exchange Policy

We care about excellence! Not only giving you an excellent product, but also giving you an excellent experience. If you are unhappy with the product or service that you received for ANY reason, please let us know and we will gladly issue a full refund.

Subscription Services: All subscription services are on a recurring schedule. You may cancel your subscription at any time, for any reason. Simply email us at to cancel your subscription and your subscription will be canceled within 48 business hours of your request.

Store Policy

Customer Care

Our business hours are: Monday - Friday, 10am - 5pm.

Orders submitted before 12pm on any business day (Monday-Friday) will be fulfilled on that same business day and shipped on the next business day. If you miss the 12pm cutoff, your order will be fulfilled on the next business day.

All orders will be delivered or shipped. In-store pickups are not available at this time.

Feel free to call us with any questions at: 206-348-4454

Email: for any questions or inquiries.

Our address is: 918 SW Holden St #3, Seattle, WA 98106.

All items are packaged and fulfilled by BlackFin Coffee LLC.

Wholesale Inquiries

If you wish to sell any of the items found in this online store, please submit a request form at: with any details regarding your request. We will follow up with you within 24 business hours. Thank you!

Payment Methods

- Credit / Debit Cards - we accept all major forms of credit cards.

- We do not accept EBT at this time.

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